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Our admissions process

Reaching out to American Addiction Centers (AAC) provides you with the opportunity to change your life—right now! Don’t wait another minute; take your first step toward recovery. Our team is here to support you.
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What are the steps for getting into treatment?

If you are unsure where to begin with addiction treatment, you are in the right place. These are the steps to expect for admissions into an AAC treatment facility. But if for whatever reason an American Addiction Centers facility is not a fit for you, your Admissions Navigator will provide you additional resources to help you find treatment elsewhere.

Introduction to Admissions Navigators

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Step 1: Tell us your story.

Our Admissions Navigators are available 24/7 to speak with you. This is your opportunity to tell us your story and what has brought you to the point of picking up the phone. Many of our navigators are in recovery, so they can truly empathize with what you are going through.

Give us a call

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Step 2: Complete pre-screening.

During your pre-screening, your navigator will develop an understanding of your clinical needs and the logistics involved with helping you attend treatment. You will be asked questions regarding your mental state, physical limitations, and any medical preconditions you may have. At this time, you will also discuss payment by insurance or another method.

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Step 3: Receive a personalized treatment recommendation.

Based on your individual circumstances and clinical needs, your navigator will provide you a determination of which American Addiction Centers facility is the best option for you. You will review it together and the Navigator will answer any questions you might have.

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Step 4: Plan your trip with guidance from us.

Once you have reviewed your treatment plan and agreed upon it, it’s time to attend treatment. We will schedule your admission, provide you a packing list, a travel schedule, and any assistance you may need to get to treatment successfully.


Step 5: Arrive at selected facility and begin your recovery process.

Once you arrive at the facility, one of our compassionate team members will take you through a final medical screening, get you settled, and begin treatment.

Get a head start on your admissions process

Get started in advance by checking your insurance for treatment coverage using our free online tool. During your call with your navigator, you will review payment options for treatment.

Frequently Asked Questions