Date of incident; 9/17/2015
On 9/16/2015, my 32 year old daughter was admitted to ARC. She had just spent one week going through heroin withdrawal at OSU Hospital and has several diagnosed mental conditions including Severe Anxiety Disorder, PTSD, Depression, and Borderline Personality Disorder that she has been treated for for two years. She was a completely agitated and unstable personality at this point and ARC seemed to be completely unconcerned, uninformed, and uncaring about her condition upon admission.
My daughter left the facility and when she came back ARC told her she would have to go through the intake process again if she wanted to come back.
When I called ARC after speaking with my daughter, the front desk person told me that only the Director could speak to me and that wouldn\'t be until \"tomorrow\". What was my daughter supposed to do until then? I gave the desk person my phone number and my email to be contacted. I have never heard from the Director despite several additional calls on my part to contact them. The Director is never available and does not return my calls.