Thank you for your detailed and specific response. It is extremely helpful to read your review so that I can take your experience back to the clinical team to address your concerns. At Aware Recovery Care, thankfully, we are in a constant state of growth and development as a result of the hard work and desire to do the right thing. As someone who was one of the first clients at Aware after going to over a dozen treatment centers personally, I know what the magic is and how we differ from a more traditional offering. I am sorry that you had a negative experience. As you so eloquently wrote in your review, not any single experience can possibly represent everyone's opinion, nor can it represent absolute reality. Without both positive and negative feedback, like in any other arena in life, we are not able to learn or develop. I hope that you have found your path to recovery, health, and wellness. Our paths are as unique as all of us as individuals are. Thanks again for sharing your review and rest assured that we will take it to heart.
Donald - We greatly appreciate your feedback and sincerely apologize for the lack of satisfaction of the care you received. I deeply regret that you had anything less than a positive experience. It is, of course, our goal to provide everyone with the highest level of respect and service that sets us apart from the rest. We have taken your review to heart and it is because of people like you that allow us to constantly develop and improve. I hope you are doing well and that you have found peace. Please let us know if we can be of assistance, and thanks again for your review!