Banyan Philadelphia

The center is very nice. The accommodations are pretty nice as well. My issues were with the Counselors and the scheduling. They most definitely need better counselors. Most of them are full of themselves and are set in their mind frames. Your point of view and thoughts do not matter to them. Once they have made up their mind about what they think you are doing or saying, there is nothing that you can say as a patient that will change that. I almost feel like, my thoughts were not even listened to. As far as the scheduling goes, it's just with the timings of events. You are never told when the meetings are, you just have to sit and wait for the tech to say, we are leaving in 30 minutes or so. You have to wait on that info to plan your events. Different houses seem to follow different routines as well. I heard a few other houses complain that they were not getting the same benefits that we were getting. BEWARE: The COUNSELORS TALK TO YOUR FAMILY WITHOUT TELLING YOU AND AT TIMES EVEN CONVINCE THEM TO PAY OUT OF POCKET WHEN INSURANCE REFUSES TO. At over $2K a day, that is a lot of money out of pocket.

I liked the facility

Well I had a good experience at this facility. The staff and techs were understanding and willing to listen. There is always room for improvement but overall the experience was positive and I would recommend it to someone who needs helps.

Caring and supportive staff! Great community for recovery!

I came to Banyan skeptical about the treatment and was pleasantly mistaken. The staff are incredible and really care about each of the patients. Groups were insightful and powerful. Would recommend to anyone who is looking for help.