Canyon Vista Recovery Center

My boyfriend left Canyon Vista Recovery Center after 3 days of detox. The medical staff informed him that he was \"medically safe\" to leave, but it would be against medical advice. Four days after he left, he realized he needed treatment and could not manage his addiction on his own. He made the necessary arrangements with his family and employer to take a leave of absence (+30 days) and attempted to check back into their program. He called to arrange his return but was denied because he left against medical advice. Unbelievable. I spoke to Greg, the Clinical Director, for over twenty-minutes attempting to change his mind pleading for help. I could hardly stomach his lack of empathy and compassion. Greg mentioned he did not want to hurt the \"integrity\" of their facility by readmitting my boyfriend. I am not sure if Greg knows the meaning of \"integrity\" but I do know that charging $7500 for a three-day stay, doping my BF up on Lorazepam and Trazodone, and then denying care in a crisis situation is NOT integrity it\'s UNETHICAL. Think twice before you place your loved one or yourself in this facility. You can get help. There are resources out there. Don\'t make the same mistake we did.

Was here twice, both times they failed me. No liscenced counselors. I came with multiple prescriptions for antidepressants and drugs I was on for my health, and they completely neglected to fill them for me for over a week. They kicked me out because I was too negative? Who is excited and peachy when they just lost their kids and are in rehab with a bunch of kooks! This place only cares about $$$$. They owed me over 7k and never saw it, never will. They’re probably using it to pay their lawyer fees with all the lawsuits they are facing. Best advice, stay away. There are much better rehabs in Arizona.

This was, perhaps the worst place I could have chosen. If it were my child needing help for an addiction...NEVER would I send her/him there. Chaotic, unorganized, staff, not knowing who is responsible for what. All I heard were the staffs' personal issues. The success of a facility is to NOT have repeat patients. I heard from staff over and over again: "Of course I remember you, welcome back." Really?? You will never see me back!

Very poor trained staff, co-ed is not a good thing. P Clients are sleeping with others. I would NOT recommend this regard, it's a joke

I Was at the facility for Alcohol abuse from 6/2 - 6/26 of 2019. I'm still in the process of trying to get a refund for over paying out of pocket. They don't answer voice mails or the phone apparently if they owe you money. The facility left a lot to be desired. At $2000 per day I'd expect better amenities. My last week there I had a negative encounter with another patient. I felt unsafe and slept with my room door locked. I let the BHT's know of my concerns and they kept me & her in the same house anyway. I felt the head BHT at the time didn't want to be bothered with rearranging other residents. I left four days early because of this. I think the nursing and counseling staff really cares; Many of the BHT’s also cared a lot. The problems were the with administrators and head BHT. Case in point…still no refund after 30+ days.