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American Addiction Centers National Rehabs Directory

Northern Light Mercy Hospital - State St.

144 State Street, Portland, Maine, 04092
Facility Photo

Patient Reviews

Overall Ratings
  • 3.9
    Avg. score from 16 reviews
  • 3.8
    Accommodations & Amenities
  • 3.8
    Treatment Effectiveness
  • 4
    Meals & Nutrition
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Anonymous
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Effective treatment center. Good assortment of care providers assure that you'll find a good match for your needs. Some caregivers were a poor match for my needs.
Anonymous
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Definitely well run and a true help to my dad.
Anonymous
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Staff was good. Shared rooms was a weakness. They encourage family involvement
Anonymous
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
The best thing about Mercy is that SOME of the staff are very helpful, (while others have no idea what they're doing.) They do make it easy to treat a substance abuse issue simultaneously with other mental health issues and, (depending on WHO you work with,) the staff can be very effective at creating and assisting you to complete your treatment plans. More than half of the staff, either doesn't know how to do their job or they try to do a job that they're not qualified for. They will kick you out randomly, for little to no reason at all. If you relapse, instead of helping you when you need it, they will discharge you. Most of the staff are rude, but the worst thing about this place is that they closed down so they don't offer services anymore, such as prescriptions (that I need,) although they did help refer me to a new doctor. This place is closed down now, so inorder to get assistance with your substance abuse issue, you will have to travel far away to participate in an in-patient or out-patient rehab facility, OR you'll have to pay out the A*s for a private doctor.
Anonymous
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Group therapy, good therapists, a lot of activities to do, able to spend time outside and see the city. No internet connection, not a very nice facility, not much to choose from for meals. The staff was really nice and non judgmental, diverse staff. Staff members were all experienced and offered good treatment.