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Sponsored Facility

Recovery Centers of America at Westminster

9 Village Inn Road, Westminster, Massachusetts, 01473


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(13 reviews)
Bringing world-class addiction treatment to New England. Located in northern Massachusetts, Recovery Centers of America at Westminster is an accredited drug & alcohol rehab center that serves those suffering with addiction and their loved ones. Our mission is to save the lives of adults struggling with addiction through our full continuum of care, inclusive of drug and alcohol detox, inpatient addiction treatment, and outpatient treatment (offered both in-person and online). At RCA’s drug and alcohol rehab center in Westminster, you and your family will be part of a large, supportive community of RCA team members who are dedicated to making your time in treatment successful. You have dreams, hopes and aspirations, and to achieve them you must no longer be captive to alcohol, heroin, fentanyl, cocaine, Xanax, meth or other substances. In our expert-led, evidence-based addiction treatment facility we will counsel, medically and emotionally support, and encourage you on your recovery journey. At RCA, our caring team will be by your side through a lifetime of recovery, with services inclusive of: Drug and alcohol detox services, Residential inpatient treatment, Outpatient addiction treatment, Medication-Assisted Treatment for opiate, opioid & alcohol addiction, as well as An active alumni association with recovery meetings and activities.

Facility Highlights

  • 24/7 Psychiatric & Medical Supervision
  • Masters-Level Therapists
  • Industry-Leading Staff:Client Ratio
  • Full continuum of care from medical detoxification to outpatient treatment
  • Evidence-based practices & 12-step integration for top-quality physical & spiritual support
  • Nutritionist on site


  • Client & Family Support Groups
    Group therapy is a vital component of addiction recovery treatment, considered as important and effective (sometimes even more so) than individual therapy. Benefits include reducing isolation and loneliness and providing the opportunity to learn from others in recovery. In the addiction setting, group therapy is run by trained professionals who guide participants toward a shared goal of recovery.
  • Dual Diagnosis/Co-Occurring Disorders Treatment
    These two terms describe a person who is not only addicted to drugs or alcohol, but also has a mental or emotional illness, such as depression, anxiety, bipolar disorder, etc. Facilities that treat patients with dual-diagnosis or co-occurring disorders provide psychiatric treatment in addition to drug and alcohol rehabilitation services.
  • Residential Treatment
    Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.
  • Individualized Treatment
    Some facilities have an addiction treatment protocol that all patients or clients are expected to follow, while others customize or individualize treatment based on a person’s unique needs and circumstances. Factors that may affect treatment decisions include age, lifestyle, medical conditions, type of drug, religious beliefs, etc.
  • PRISE: For patients who have relapsed
    PRISE: a Program Designed for Patients Who Have Relapsed The path to recovery is unique to each person struggling with addiction. For some people it takes multiple attempts at recovery, and with each passing attempt they may feel less optimistic about their future. At Recovery Centers of America, we see each attempt at recovery as a sign of commitment and hope. This specialized program uses a therapeutic, evidence-based approach designed to help those for whom recovery has been elusive. PRISE (Promoting Recovery through Intensive Support and Education) focuses patients on their recovery, rather than addiction, and focuses on a bright future
  • General Outpatient Services
    Recovery Centers of America at Westminster offers evidenced-based treatment through medically-monitored outpatient treatment from our outstanding staff at our secure and comfortable facility in Massachusetts.
  • RESCU: For first responders & military
    Our private substance abuse rehabilitation program can help you get mentally and physically healthy again so you can get back to your calling to help others in their time of crisis. At Recovery Centers of America (RCA), we strive to be the preferred residential treatment facility for first responders struggling with addiction. Whether you’re an active or former law enforcement officer, firefighter, correctional officer, EMT/paramedic, or veteran––we can help you manage the ripple effects of substance abuse. We can help advocate on your behalf with your union, department, and employee assistance program if you choose to include them in your treatment.
  • Evolutions: treatment for older adults age 50+
    The Evolutions program at Recovery Centers of America is designed with adults 50+ in mind. Whether you are at a transition point in life involving retirement, your children leaving the home, or your health deteriorating, you are not alone. In Evolutions, you will be with peers 50 years of age and older who are understanding, supportive and focused on making a positive change.
  • Frontline: for medical and behavioral health professionals
    Whether you’re a physician, nurse, therapist, counselor, pharmacist, or any patient-facing medical or behavioral health professional struggling with drugs and alcohol, Recovery Centers of America knows how challenging this struggle can be and we are here to help. That’s why we created the Frontline program, a specialty inpatient addiction treatment program designed exclusively for your unique needs as a medical or behavioral health professional. Throughout every phase of your treatment, we understand the importance of your anonymity and are committed to protecting your privacy.
  • Balance: for co-occurring addiction and mental health disorders
    To treat your addiction and mental health concerns together, Balance employs Dialectical Behavioral Therapy (DBT), a therapeutic approach that has proven effective over time in treating dual diagnosis disorders. By treating your substance use disorder and co-occurring mental health disorders together, you can find relief from your mental suffering and embark on the path to recovery from addiction to drugs and alcohol.

Facility Settings

  • Mountains
  • Wilderness
  • Hospital
  • Private/Secluded
  • Luxury

Meet the Staff

  • Kathryn Stevens
    Kathryn StevensCEO
    Kat Stevens has a BS in Psychology, with concentration in Women’s Studies. She also has an MA in Counseling Psychology with concentrations in Cognitive Behavioral Therapy and Child & Family Interventions and is a Massachusetts Licensed Mental Health Counselor (LMHC). With over 13 years of experience in Behavior Healthcare, including 10 years of working specially with substance use and co-occurring disorder treatments, Kat has provided leadership in multiple modalities of treatment, including acute treatment services, inpatient and residential services, and community-based support professionals. Kat's background is in project management, clinical treatment, direct care, training facilitation, and quality improvement, with clinical experience in CBT, suicidality assessment, motivational interviewing, group, individual, community based, and family therapies. She also has experience working with diverse populations, such as trauma survivors, LGBTQI, adolescents, adults, and families. Stevens provides quality, patient-centered, individualized treatment to help engage and support patients and their families in a safe, therapeutic environment.
  • Meghan Wood
    Meghan WoodClinical Director
    Meghan Wood has a BA in Psychology and Criminology/Sociology, as well as an MA in Counseling Psychology with concentrations in Cognitive Behavioral Therapy and Child & Family Interventions. Wood is also a Massachusetts Licensed Mental Health Counselor (LMHC). She has experience providing clinical oversight and direct services treating substance use and co-occurring disorders to diverse populations. Meghan is experienced in the full continuum of care of treatment, including inpatient and residential services, outpatient, and family therapy. Her specialties include Massachusetts Tobacco Education Coordinator, trauma-informed care trainer, Seeking Safety facilitator, suicidality assessment, motivational interviewing, and mindfulness techniques. She is committed to providing the highest quality care to address each patient’s holistic needs, including safety, emotional, behavioral, relational/familial, and spiritual domains while fostering a treatment environment that creates healing to patient, family, and the greater community.
  • Heidi Ginter, MD, FASAM
    Heidi Ginter, MD, FASAMChief Medical Officer
    Dr. Ginter has nearly two decades of experience working in the addiction treatment field and is a prominent voice in medication-assisted treatment (MAT). MAT, the use of FDA-approved medications in combination with counseling and behavioral therapies, is widely considered to be an effective tool in battling addiction to opioids and other drugs. Dr. Ginter graduated from Yale University and earned her doctorate at the University of Maryland School of Medicine. She has lectured extensively on MAT and opioid dependence. Dr. Ginter started her career as a family doctor for underserved populations and eventually found a passion for helping pregnant women struggling with addiction. Most recently, she was the Regional Medical Director and Chief Medical Officer for an outpatient addiction treatment provider with 16 sites in Massachusetts, Maine, New Hampshire and Connecticut.
  • Kimberly Cowan
    Kimberly CowanDirector of Nursing
    Kim Cowan has a Bachelor of Science degree in nursing. She has over 20 years experience working in addiction treatment, including both inpatient and outpatient treatment settings. Kim’s background is in direct patient care, quality management, internal DEA compliance, and providing regional nursing oversight for outpatient treatment facilities throughout New England. Kim is dedicated in providing quality, safe, and compassionate patient care for those facing the challenges associated with addiction.

Financial Details

  • No interest payment plans available

Rehabs 360 Guide


Recovery Centers of America (RCA) operates six rehabs around Massachusetts, New Jersey, Maryland, and Pennsylvania. The Westminster site, located in a large converted inn beside a highway in northern Massachusetts, offers residential treatment and medical detox for individuals struggling with substance misuse and dual diagnosis. It's one of the 24.2 percent of facilities in Massachusetts that operate on a private, for-profit basis, and one of just eight non-hospital, residential facilities in the state that provide detox on-site.


In order to be admitted, clients can call the facility directly to speak with someone 24 hours per day, seven days per week. An initial free, confidential assessment is conducted and, upon establishing a start date, the facility will send out a “black car service” to pick up the client at their door. Once they arrive, clients participate in biopsychosocial, medical, and psychiatric evaluations to determine the best course of treatment.

Detoxing clients receive 24-hour nursing care and medications to ease the symptoms of withdrawal.

Treatment at RCA is multidisciplinary, drawing on the 12-Steps as well as evidence-based methods such as cognitive behavioral therapy (CBT) and medication-assisted treatment (MAT), though the medications currently in use are not specified. Trauma-informed therapy is provided in individual, group, and family settings, and when they're not in counseling or psychiatric sessions, residents can participate in yoga, spiritual coaching, art and music therapy, and sober outings. Coaching is also provided on diet, nutrition, fitness, and wellness, to ensure that residents can continue to lead healthy, sober lives after treatment.

Residents plan for discharge throughout treatment, and when they graduate, they're invited to attend alumni meetings, of which there are several every week, run the by alumni association. Clients' families are also invited to attend 12-step meetings on-site.


The treatment team includes a physician and master's level counselors. The five individuals polled by to date on the staff were impressed:

Staff Experience and Training: 4.2/5


The facility is decorated in the style of a mid-range, newly refurbished hotel, with an outdoor pool, a fitness room, plenty of outdoors space, and bright, comfy bedrooms. The five individuals polled by to date on the center's amenities appreciated the quality of the facilities.

Cleanliness: 4.8/5
Exercise and Leisure: 4.4/5


All three alumni polled by to date gave very positive feedback. "Excellent program," K.M. wrote simply, while both Benjamin and Ryan praised the center's staff. "The staff was very patient and tolerant... Staff the is very experienced in addiction and recovery as well as the medical staff," Benjamin wrote in a representative comment. Ryan also added praise for the center's amenities, writing: "This facility is absolutely incredible... They offer yoga, art therapy, gym time, pool time, personal training on weekends."

The only alum polled on the facility's offerings in a variety of treatment metrics, Benjamin, gave the center four stars for its family participation, discharge practices, and holistic offerings.

At the time of this writing, secondary sites yielded mostly positive feedback, with some notes of complaint. The center has average ratings of 3.7 stars based on 23 opinions on Facebook (where the facility can curate its own page) and 4.3 stars based on 29 reviews on Google, plus a one-star rating and a four-star rating on Yelp.[1] [2] [3] The positive reviewers tended to echo praise from alumni polled by, focusing on the staff and the efficacy of treatment. "Great place, great staff, and learning environment... Your not just a waking $ amount in there like some of the state run facilities, the staff genuinely care," Dan wrote in a representative comment on Facebook.

However, the reviews also contain recurring complaints of inappropriate use of medication, questionable billing practices, and poor management. "The management in Westminster is terrible. Unprofessional," Nicholas wrote in one such comment on Google.


Of the four loved ones polled by to date, one gave a very negative review and the rest gave very positive feedback. Negative reviewer G's complaint took issue with luxury rehabs in general, not with the provisions at RCA in particular.

The other three reviewers gave the facility perfect five-star ratings for the availability of its staff and its family participation, and a four-star rating and two five-star ratings for its discharge practices. The reviewers repeatedly praised the center's staff and welcoming environment. "Very friendly staff,very nice facility. It is a very nice and well maintained facility,and very good staff," Phyllis wrote in a representative comment.


The two staff members polled by to date gave polarized feedback. "One of the things I love about working here is how our patients and their loves are part of our family as soon as they arrive," admissions officer Deb wrote in her glowing comment.

But K.M. disagreed, writing: "Patients don’t get treatment they are just dollar signs that management tries to keep them happy so they don’t leaven. This place is just bad all around." They gave the facility four stars for its family participation and safety and comfort, but just two stars for its discharge practices and holistic offerings, as well as for the extent to which treatment is worth its cost.


The cost of treatment at the facility is not published, but RCA Westminster is among the 72.1 percent of Massachusetts-based rehabs that accept private insurance. The four individuals polled by to date on the center's affordability gave mixed feedback:

Affordability: 3/5

[2] GoogleReviews

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Treatment Center Details

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External Opioid Medications Source

Type Of Alcohol Use Disorder Treatment

External Source Of Medications Used For Alcohol Use Disorder Treatment

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Patient Reviews

Overall Ratings

  • 4.7

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    Avg. score from 12 reviews
  • 4.8

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    Accomodations & Amenities
  • 4.5

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    Treatment Effectiveness
  • 4.8

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    Meals & Nutrition
Leave A Review


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  • Accomodations & Amenities

  • Treatment Effectiveness

  • Meals & Nutrition

I have not been to this facility yet. I am replying to a review by \"angry wife\". You claim you wish the facility made rehab more \"uncomfortable\" because you believe it will make people take it more serious. I can tell you firsthand about a different rehab I went to in Worcester that truly did NOT give a *hit about the patient. THAT is why people typically relapse. On the other hand, I have heard firsthand from a former patient of Westminster Recovery Center that there truly is a difference in the treatment of patients, and having therapy such as yoga and art therapy, a pool, a nice room, makes a person feel respected and cared for, and in my opinion, THAT is a key ingredient missing from many addicts lives, and the reason why Recovery can be so difficult. Being an addict is difficult enough, so it sounds to me like Recovery Centers of America may actually be onto something by offering a few extra amenities along with what sounds like great counselors. I switched my insurance just to be able to go to the facility because my life IS IMPORTANT to me and I DON\'T want want to waste my time, and DO NOT consider it a VACATION.

Mike Ortiz

  • Accomodations & Amenities

  • Treatment Effectiveness

  • Meals & Nutrition

everyone was so polite even though my pain took over me in 2 days I feel like I haven't in such a long time and this will be a lesson for the rest of my life


  • Accomodations & Amenities

  • Treatment Effectiveness

  • Meals & Nutrition

This facility is beautiful! It is separated with Detox (Co-ed) and Residential (Gender separate) Units. Each bedroom has 2 queen size beds and each side has a television. You only have one roommate. The food is excellent! The chef really takes pride in his work and puts out nutritious great tasting meals. You get "Fresh air breaks" where you can smoke about 8-9 times per day. They offer yoga & art therapy along with primary process groups. You are allowed to use your cell phone once a week, in front of your case manager, for a half hour to check bills, emails and such. I would recommend this facility above any other in Massachusetts.


  • Accomodations & Amenities

  • Treatment Effectiveness

  • Meals & Nutrition

Patients don’t get treatment they are just dollar signs that management tries to keep them happy so they don’t leaven. This place is just bad all around. All the good reviews are fake. Management demanded all the staff do online reviews because our rating was so low.


  • Accomodations & Amenities

  • Treatment Effectiveness

  • Meals & Nutrition

The staff was very patient and tolerant. They did everything in their power to get me to stay during my bi-polar episodes, while i was starting my new medication. The staff is very understanding of each individuals medical needs. The best part of RCA is the vast majority of the staff are also recovering addicts so they understand very well the troubles we encounter while becoming sober. We were well fed and the and well monitored by the staff so they could address changes in our behavior almost immediately. Staff the is very experienced in addiction and recovery as well as the medical staff. A comfortable living enviroment. Excelent food. Great activities for coping with addiction. And a very social environment that forces you to be engaged with a large group of people. A few more phones wouldnt hurt. Some people would use the phones without permission and you wouldnt be able to get your daily phone call. Also some of the patients who are court ordered to be in the facility have a toxic/negative attitude and try to ruin recovery for people who truly want to be there.