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Spectrum Health Systems, Inc.

154-155 Oak Street, Westborough, Massachusetts, 01581
Facility Photo

About Spectrum Health Systems, Inc.

Spectrum provides a full array of CARF accredited substance abuse services throughout Massachusetts. Spectrum's treatment campus, situated on a 25-acre parkland site in Westborough, Massachusetts, serves as the company's flagship. With 200 beds at three levels of care, it is the largest substance abuse treatment facility in New England. Programming includes inpatient detoxification, transitional support services and residential treatment for men and women. Spectrum also provides a comprehensive array of ambulatory services to clients at various stages of recovery at clinics located across the state. Spectrum's full range of services offers individuals with mental health and substance abuse disorders the opportunity to transition to less intensive treatment modalities as their recovery progresses.

Facility Location

Treatment Center Details

Service Settings
Treatment Approaches
Payment Accepted
Special Programs
License/Certification
Residential
Long-term residential
Short-term residential
Anger management
Community reinforcement plus vouchers
Matrix Model
Relapse prevention
Substance use counseling approach
Telemedicine/telehealth therapy
Trauma-related counseling
Federal, or any government funding for substance use programs
Medicare
Medicaid
State-financed health insurance plan other than Medicaid
Transitional age young adults
Adult women
Pregnant/postpartum women
Adult men
Seniors or older adults
Lesbian, gay, bisexual, or transgender (LGBT) clients
Veterans
Members of military families
Criminal justice (other than DUI/DWI)/Forensic clients
Clients with co-occurring mental and substance use disorders
Clients with co-occurring pain and substance use disorders
Clients with HIV or AIDS
Clients who have experienced sexual abuse
Clients who have experienced domestic violence
Clients who have experienced trauma
State substance abuse agency
Commission on Accreditation of Rehabilitation Facilities
Federally Qualified Health Center
SAMHSA certification for opioid treatment program (OTP)
Service Settings
Residential
Long-term residential
Short-term residential
Treatment Approaches
Anger management
Community reinforcement plus vouchers
Matrix Model
Relapse prevention
Substance use counseling approach
Telemedicine/telehealth therapy
Trauma-related counseling
Payment Accepted
Federal, or any government funding for substance use programs
Medicare
Medicaid
State-financed health insurance plan other than Medicaid
Special Programs
Transitional age young adults
Adult women
Pregnant/postpartum women
Adult men
Seniors or older adults
Lesbian, gay, bisexual, or transgender (LGBT) clients
Veterans
Members of military families
Criminal justice (other than DUI/DWI)/Forensic clients
Clients with co-occurring mental and substance use disorders
Clients with co-occurring pain and substance use disorders
Clients with HIV or AIDS
Clients who have experienced sexual abuse
Clients who have experienced domestic violence
Clients who have experienced trauma
License/Certification
State substance abuse agency
Commission on Accreditation of Rehabilitation Facilities
Federally Qualified Health Center
SAMHSA certification for opioid treatment program (OTP)
Type Of Care
Opioid Medications Used In Treatment
Type Of Alcohol Use Disorder Treatment
External Source Of Medications Used For Alcohol Use Disorder Treatment
Type Of Opioid Treatment
Pharmacotherapies
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Facility Operation
Assessment/Pre Treatment
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Testing
Transitional Services
Recovery Support Services
Detoxification (medical Withdrawal) Services
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Education And Counseling Services
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Facility Smoking Policy
Age Groups Accepted
Gender Accepted
Language Services
Facility Vaping Policy
Ancillary Services
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Patient Reviews

Overall Rating
3.1
(18 reviews)
5
4
3
2
1
  • Accommodations & Amenities
    3.1
  • Treatment Effectiveness
    3
  • Meals & Nutrition
    3.3
2.0
Jskak
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
They don't want you to share your emotions. They don't have the care for mental health like they advertise so patients suffer until they can seek therapy for it at least in westborough.
1.0
Brian Joseph King
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
I have’t had to go back to a detox in 17yrs.Not that I got sober at the spectrum program .Get up make your bed. Clean the bathroom 1st morning waking you up dead dope sick I don’t know if they still run it that,OG’S REMEMBER,but anyway I got in last month,all the paperwork u sign gives them permission to call all your Dr’swell I seen it after it was on her desk and I took it back so they discharge me haaah,then the 6 pairs of undeclothing they said and gave me back 3 good sport underwear white Ty’s back. How do they lose ur stuff in 30 minutes.That place has always terrible for me anyway. Call a different detox!!!!! Very rude ALSO .BRIAN KING 101
4.7
Anonymous
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
It seems like most of their It seems like most of the reviewers must have gone here years ago. I've been to at least a dozen programs, including some of the most respected, not to mention most expensive, facilities in the state. Spectrum's (New England Recovery Center's) residential program is by far the best. Just to counter a few of the other reviews that may be old: -the family program is one of the most important pieces of spectrum. They have a weekly meeting to educate family members which, given how informed my family already is on addiction Issues, was surprisingly helpful. From the moment you go in, they involve your family, because they realize how important your family support is not only in treatment but in your Aftercare program. If you don't want your family involved, they don't push it, and family is to find however you want. If you want your boyfriend or best friend to be as involved as family, that's fine with them. - the detox and residential program are both in state-of-the-art buildings. the building for the residential program was opened in 2015, and it includes a fitness room that you are encouraged to use, a large dining room that does not at all feel like a hospital kitchen, comfortable family meeting rooms, plenty of single bathrooms with showers, and double and triple bedrooms (mostly doubles) that each have multiple windows. Since the front wall is mostly glass, it lets in a LOT of light. The whole place is clean, modern, and comfortable, and it escapes the constricting, run down, sterile hospital feel that many programs in MA are plagued by. -I had no problems with either my private insurance or MassHealth. -They are extremely understanding and compassionate. -They exceptionally holistic for a substance abuse program. Yoga twice a week, massages, a new cardio room, a meditation garden (in the process of being built), SMART recovery meetings in addition to 12-step groups, mindfulness, nutritional counseling, art therapy, EMDR, gender-responsive treatment...how much more holistic can you get at a 2-4 week program? Disclosure: I was supposed to go to Spectrum 9 years ago, but the program I was at at the time decided the population at Spectrum at the time consisted of "too many aggressive men," and they feared I would be too anxious. That was 9 years ago, though. Things have changed.
1.0
Robert
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
This place is absolutely useless. I was a patient there per court order. Spectrum messed up billing my insurance so many times that it resulted in missed appointments that were required by court. In the end spectrum figured out how to bill my insurance, after I stopped going there and went to the VA. Thankfully there was a direct paper trail proving Spectrum\'s incompetence, otherwise my legal issues would have been greatly magnified. Absolutely do not bother wasting your time with Spectrum
3.3
John
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
It helped me to start my life over they have pretty good resources to move on to the next level of treatment groups are good and counseling was good. One thing I didn't like is that it wasn't clean.