St. Joseph Institute for Addiction

You are very understaffed from what I observed!!!. I am a RN and worked at a drug and alcohol rehab for many years. You need to hire more help to be successful!! People get very irritated when you cant get through to an actual secretary instead of an answering service!!! It would pay the same to have someone there to connect you. I feel like being a nurse and paging a doctor and not getting back to me until 3 hours later and the patient could be dying!! I need to talk to management or whoever hires the staff. You are definitely understaffed!! Not fair to the clients nor the staff!! I will look into this!!!

poor

I had a positive experience. The place was clean{kudo's to the housekeeping}. The food was very good. The nurse's were great. No place is perfect and at St Joe's the staff IMHO is unmanned and overworked which can lead to disorganization. They try very hard, however they need more help. All the employee's I met were dedicated to helping the 'residents' overcome their addiction. I was there during winter, yet the property is nice and am certain in the warmer months it is scenic with a calm peaceful effect. I would recommend this rehab to others/love ones

I spend a lot of time looking at rehab centers and I chose St Joes because of what they told me on the phone and saw on the website. I had special business needs and was assured if I towed the line I would be given access to things that one would not ordinarily get in rehab. I didn't want to be treated special. I run a business and intake told me they catered to business people, lawyers doctors etc. All of it was a lie. Hell the water didn't work in 3 out of the 6 buildings on site. When I approached the director about my concerns she told me "Do you think your special?" No, I wanted what I was promised and what I was paying for. I was not court ordered so they had no leverage over me. Don't believe they don't take Medicaid, that is a lie. I was sold on the fact that is was a rehab center tailoring to the needs of business professionals primarily dealing with alcohol issues. Nothing was further from the truth. Of the 45 people there 8 were over 30. The rest were court ordered heroin addicts simply trying to hook up with each other. The grounds are spectacular, the staff is kind but very short handed, they complain about it constantly. The admin staff is evil. They spend their time wrangling in the 22 year olds, there is no recovery care of any substance. I could go on and on. Send a love one there or go there yourself at your own peril. I left after 8 days. Found the help I needed from a far more reputable place

I'm completely torn about my experience with SJI. The clinical, therapeutic and support staff are second to none and I owe my life to them. If you want help, this is the place to go. On the other hand, the administration of this facility's background is in corrections, and it is run like a prison. Their "expert" admissions and financial team is an absolute joke, and do not advocate with insurance companies on the patients behalf like reputable treatment facilities do. It is painfully clear that the parent company, Summit Behavioral Health Care is only in it for the money. The website is completely deceptive. One of my biggest gripes was that it was not supposed to be an alternative to jail. Well, let me tell you, there was a ton of people there pending charges and only there in lieu of additional jail time or to be out of jail awaiting trial. The staff was really hamstrung as to what they could do to discourage disruptive behavior by these individuals. While I was there, there was an individual assaulted with a sock full of rocks, and another individual who was pending vehicular homicide, who had been there for 2 months already, and did nothing but sleep with females and threaten other males. Also one of the male staff members attacked one of the patients and was subsequently fired, but shocking. They also just had there allowable beds upped to take in more patients, but they're housing 4 people to a room in a windowless basement, which is ridiculous. Bottom line, I'm thankful for those there who helped me, but if you or your loved one is an adult, who doesn't want to deal with immaturity, threats, and inmates, I'd run away!