Get help today 888-287-0471 or sign up for 24/7 text support.
American Addiction Centers National Rehabs Directory

Stepping Stone Center for Recovery

1815 Corporate Square Blvd, Jacksonville, Florida, 32216
Facility Photo

Patient Reviews

Overall Ratings
  • 4.1
    Avg. score from 13 reviews
  • 3.9
    Accommodations & Amenities
  • 4.5
    Treatment Effectiveness
  • 3.9
    Meals & Nutrition
Note
Anyone attempting to manipulate or spam our system or the providers' own listing pages risks having all content removed.
Elizabeth
    My son was admitted to Stepping Stone in January 2019. Because his insurance changed after about three weeks. They would not accept the new insurance, they would not work with us at all in order for him to complete the program. He was there for three weeks. They were all about money. They turned him away like it was nothing. He is home back drinking and we are looking for a facility for him. It took a lot for hiim to decide to go for help. Now we are having to start over. They did not care about my son.
    Wayne
      I will never be able to repay stepping stones for giving me my life back. May 15 I will be sober 9 years. I have my family back I am employable I attend AA meetings on a regular basis. I do enjoy helping others in this journey a journey I never would have known if it wasn’t for all of you at Stepping Stones..... I love you all you saved my life
      David
      • Accommodations & Amenities
      • Treatment Effectiveness
      • Meals & Nutrition
      I was a patient at this facility. I was lied to about this facility before arrival. I had 2 years sober before getting sick and was forced to take medicine that led to a relaspe. My GF had went to a facility down the street, i was told it was the same place, the pictures shown on website are of the other facility. During the Detox phase i feel i was not givin adequate meds to help with opiate withdrawal. While in detox they force you to be around patients who are not in detox and can be quite embarrassing. The nurses were extremely loud and would wake me up all hours of the night. Making jokes and laughing extremely loud at 2 or 3 in the morning. I was harassed to go to groups after having doctors permission to have bed rest. My body could not catch up between rough detox, being woke up, not being able to eat there disgusting food. I told that the food was extremely good and i would have choices on what i wanted to eat, which turned out to be false. I felt like i was wronged. I went in with a positive mindset. After all the issues i had after day 5 i could no longer stay positive as my mind a my body was on a downward slope. I let everyone know hpw bad i felt and they continued to just ignore me as if i was lying about being sick. I strongly advise not to go or send loved ones to this place. Day 7 i ended up getting extremely sick because they force patients to attend group while being sick, therefore getting everyone else sick. It took 15 hours for me to get meds for diarrhea, i had a drain which if i have the runs i cannot hold it. I asked the nurses to contact the doctor, they made me wait to see them till 9 in the morning. . Alls im saying is this is not a good place to go to, i wish the therapists could work for a more professional treatment. Please be careful where you send your loved ones, this facility needs alot of work. All N all i ended up running out on day 10 so that i could go to a hospital. They need to keep detox patients separated from the other patients who are not in detox. Let people in detox rest and not harass them to go to groups and forced to sign a peice of paper that shows you attended so they can bill insurance. This the only facility i have ran from out of 5, i ran because i was scared fir my well-being. After leaving they tried to tell my family not to come get me, they wanted them to leave me out on the streets so i would come back to the facility. They just wanted me to go get high and come back and hang out witb the other patients. Im still alive 4 months later and will be returning to work after 4 surgeries. I would not go back to this place ever, its a very small facility and its like being in a hamster cage.
      CS
      • Accommodations & Amenities
      • Treatment Effectiveness
      • Meals & Nutrition
      Nurturing environment. Allows room for growth. Experienced staff. Relaxed atmosphere. I never believed I could stop using. I now have 7.5 months clean and I owe a great part of my recovery effort and success to this treatment center. I never thought I could get clean in my home town; I have never felt more prepared or secure.
      KK
      • Accommodations & Amenities
      • Treatment Effectiveness
      • Meals & Nutrition
      i loved it there i got everything i needed. some staff are in recovery and they understand the pain you are going through i was very grateful for that because they lived it not just studied addiction. drugs were the solution for me and when i opened up they helped me find my problem. stepping stone was a great first step in my recovery. i will be forever grateful to everyone there. the nurses, when i detoxed were always willing to help. i would recommend this treatment facility to anyone seeking help.