Whole Life Recovery

This place is a scam. They employ recruiters to bring in clients, frequently the same clients over and over again. As these clients relapse, they are kicked out for a few days and then brought right back in. Whole Life keeps legitimate incoming clients out of treatment but in their \"detox\" houses, for as long as insurance will pay. All Whole Life does in the \"detox\" houses, is check blood pressure and oxygen levels several times per day. There are no services provided; they just hold clients until insurance will no longer pay. At that time, clients are moved to sober living houses and may participate in treatment. This can be thirty days or longer from the original intake date. The treatment itself is not completely without worth. But the owners and managers are really unethical. The fact that they soak insurance providers so brazenly, pay their referral agents so blatantly, and recycle clients so openly, should give anyone pause. There are solid treatment centers out there. Whole Life is NOT one of them.

I can't say enough bad things about this place. We sent our son here with the understanding that the insurance would cover the cost. After he left, he received a bill. Whole Life told us our insurance wouldn't cover our son's care for his third month. Our insurance company told us we could appeal the decision. All we needed was for the counselors at Whole Life Recovery to submit information to the health insurance company. Multiple people at Whole Life gave us the run around for a week and refused to call us back. We called his counselor, the case manager, the program director, etc. No one would give us answers or talk to the insurance company. They were pressuring us to pay for his care instead of working with the insurance company. We had no problem with paying for the care if the insurance company wouldn't pay for it, but they refused to appeal with the insurance company. I believe they wanted us to pay more for the care than the insurance was willing to pay. We decided at that time that he probably wasn't getting the care he needed there if these people were so immoral and dishonest. They never even had an exit plan for him. I ended up rushing around trying to get him into another program and none of those programs had anything good to say about Whole Life Recovery. They refused to recommend Whole Life when their programs were filled. One man said they were known for their "bad business practices."

This facility changed my life. The team here is exceptional as this is my 3rd rehab

Top notch drug treatment center in an area where most don’t care or treat properly

Family member was admitted and was also employed by them. Said family member is worse off now than before, having witnessed corruption and greed.